8 Hotel Amenities Your Guests Expect the Most

Discover the top 8 hotel amenities that guests expect for an unforgettable stay. Learn how these essentials can enhance their overall experience.

28 August, 2024

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F&B Interior Design

Design Fundamentals

Hospitality Strategy

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High-Speed Wi-Fi: A Necessary Modern Convenience
Comfortable Bedding: What Dreams Are Made Of
Complimentary Breakfast: The Best Way to Start the Day
In-Room Coffee and Tea Facilities: For a Convenient Energy Boost
Premium Toiletries: High-Quality Products for a Luxury Experience
Fitness Center Access: Support Your Guest’s Healthy Lifestyles
Concierge Services: Enhance Your Guest Experience with Personal Guides
Shuttle Services: Provide Convenient Rides to Popular Destinations
Work with Tanic Design to Upgrade Your Hotel Amenities

Have you ever walked into a hotel room and felt like something was missing? No, it’s not your suitcase—it’s the little touches that make every stay unforgettable! When it comes to your guest experience, it comes down to so much more than just the basics. To truly provide them with a fantastic experience, you have to wow them with amenities, many of which should be an expectation for your property. Let’s dive into the top hotel amenities your guests crave and how—and why—they enhance your guest experience.

High-Speed Wi-Fi: A Necessary Modern Convenience

In today’s world, high-speed Wi-Fi is not just an added bonus but a necessity. Just think of all the tasks that you get done on a regular basis on the internet. There are more than 5 billion internet users around the world, all of them sharing information, working, communicating, and relying on this connection for their daily lives. With high-speed Wi-Fi, you can attract both business and leisure guests, and it’s relatively easy today to integrate this into your hotel’s room designs.

Comfortable Bedding: What Dreams Are Made Of

One of the most important—if not necessary—hotel amenities that you have to get right is the bedding. Whenever a guest comes to your hotel, they should feel as though their room is as comfortable, if not even more comfortable, than their own bed at home. You don’t need the most expensive bedding, but you should find quality sheets and great pillows that feel like you’re floating on a cloud when you lay down. The cosier your hotel room features are, the better night’s sleep your guests will get. And, ultimately, the better your reviews will be!

Complimentary Breakfast: The Best Way to Start the Day

Offering inclusive, quality breakfast options is a sweet way to end your guest’s stay at your hotel. Just picture this: they wake up after a great night’s rest and come downstairs to fresh pastries, fruits, maybe some yoghurt, and some caffeinated drinks to greet the day. It’s your brand’s way of saying, “Take care and come again soon!” If you want to incorporate a complimentary breakfast in your hotel, you can design an aesthetically pleasing breakfast area either in the dining area or in the lobby, offering guests a convenient way to fill their stomachs and prepare for their day.

In-Room Coffee and Tea Facilities: For a Convenient Energy Boost

Guests don’t always want to wander down the hallway to the elevator to grab some breakfast. Everyone needs a little pick-me-up at times, so why not include in-room coffee and tea facilities? This can add to the guest experience and make them feel more at ease as they start their day at their own pace. To truly maximise your guests’ enjoyment, place your coffee or tea setups in an ideal location, like near the kitchenette or bathroom, so that they have easy access to the sink, bin, or other necessary items as they prepare their morning drinks.

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Premium Toiletries: High-Quality Products for a Luxury Experience

If you genuinely want to enhance your guest experience, one of the most essential luxury hotel features is premium toiletries. Today’s guests don’t just want the basics—no, they want to enjoy a sense of exclusivity and importance. You could even personalise your premium toiletries, especially for your most distinguished guests. Considering hotel guest preferences to ensure your guests feel at home can make your guests feel pampered and valued, no matter how long they stay.

Fitness Center Access: Support Your Guest’s Healthy Lifestyles

With 60% of all hospitality content typically prioritising wellness, one of the best things you can do to meet guest expectations is to provide access to the fitness centre. It is one of the most important must-have hotel amenities to give people the chance to keep up with their fitness regimen. Even if you have a few machines, bikes, and weights, it is a great start to provide your guests with a small space to dedicate to their healthy lifestyle. However, to truly captivate guest interest, make sure you design a luxury fitness space that feels as inspiring as it is functional and spacious.

Concierge Services: Enhance Your Guest Experience with Personal Guides

The most popular hotels around the world know that the secret to meeting hotel guest preferences is to have a personal guide available for their every need. That’s where your concierge services come into play. While people think that they are just additional amenities to offer, they are so much more than that. A well-trained concierge will promote your programs, teach your guests about the area, help with booking appointments, and act as their personal assistant. Make sure that your concierge station stands out in the lobby so your guests can easily access this must-have service.

Shuttle Services: Provide Convenient Rides to Popular Destinations

On our list of top hotel amenities, shuttle services are among the most important to offer, especially if you are in a busy or urban area or near an airport. Some may consider this among many luxury hotel features, but others consider shuttles hotel comfort features. With key routes set up for your guests, you can meet guest expectations even more, providing them with a quick trip to and from the airport, port of call, or any other destination of interest. It saves them money on public transport and taxi services and positions you as a go-to hotel for convenience.

Work with Tanic Design to Upgrade Your Hotel Amenities

From Wi-Fi that won’t make you pull your hair out to essential hotel services like shuttle services that meet all of your hotel guest preferences, nailing these top hotel amenities is a must for a stellar guest experience. If you’re keen on ensuring your hotel meets guest expectations, why not work with Tanic Design?

As a design agency, we specialise in branding for the hotel and hospitality industry. We can enhance your brand using cohesive, authentic architectural designs so you can continue to connect with your audience while growing your customer base. We would be delighted to help you, so contact our team today to learn more and discover what we can do for your brand’s image.

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YAIZA MARTINEZ

Yaiza, founder of Tanic Design, is passionate about transforming hospitality spaces into immersive experiences that captivate guests and drive revenue growth. With a keen eye for detail and a deep understanding of brand strategy, she crafts bespoke designs that resonate with each hotel’s unique identity. She believes that every space should tell a story, making it memorable and inviting for guests. Her innovative approach not only enhances guest satisfaction but also boosts operational efficiency, ensuring long-term success for hospitality businesses. With years of expertise in hospitality consulting and design, she’s dedicated to helping hotels stand out in a competitive market, creating environments that guests love and return to time and time again.

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